Latest Freshers Jobs | Amazon Walk in Hyderabad 13th to 18th March 2017

Freshers and Experienced candidates with good communication skills for below roles.

Current Roles : 

• Seller Support 
• Transaction Risk Investigator

Walk-in date :13th to 18th March 2017
.(Monday to Saturday)

Job Location : Hyderabad
Walk-in Time : 10 AM to 3 PM

Venue: Amazon Development Centre India Private Limited, Building No: 12c, 2nd floor, Mind Space IT Raheja Park, Hitech City, Hyderabad 500081

Please carry resume, passport size photograph and one Original Govt ID proof for interviews.

Additional Benefits: 
 Transport, Night Shift Allowance, Over Time Benefits, Sodexo meal vouchers,Performance Incentives (if applicable) 

Eligibility Criteria : Graduates & Above.

Position Description: Seller Support Associate 
LOCATION (HYD) 
LANGUAGE REQUIREMENTS (ENGLISH)
SHIFT REQUIREMENTS (24/7)

*Flexibility for Night Shifts is Mandatory

Summary of Responsibilities:

• Demonstrates effective, clear and professional written and oral communication.
• Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers issues.
• Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
• Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
• Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
• Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
• Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Sellers issues and questions.

Communication Skills: 

• Excellent written and spoken English skills and an ability to compose a grammatically correct, concise and accurate written response
• Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers
• Problem Solving Skills
• Demonstrated ability to work independently and make complex investigation decisions with little to no guidance
• Excellent problem solving skills
• Demonstrated ability to analyze problems logically
• Self disciplined, diligent, proactive and detail oriented
• Strong time management and organizational skills
• Effectively prioritizes work time to ensure productivity and fulfills department standards for time spent
• Excellent ability to determine situational needs and provide appropriate solutions

Salary: Not Disclosed by Recruiter
Industry: Internet / Ecommerce
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Keyskills:Night ShiftCommunication Skillsseller supportbpoitescustomer servicetransaction risk

Company Profile:Amazon Development Centre (India) Pvt. Ltd.