Walkins in Hyderabad For Freshers | IBM Mega Walkin on 13 to 18th March 2017

WALK IN - Technical Support Associate, HYD

The work of transforming IBM continues, and much remains to be done we strive persistently towards doing something that is truly essential. We are changing how we work with our clients, how we collaborate, how we co-create and are proud that IBM is leading this transformation globally.

As IBM is entering a new era in technology and business, we are looking for candidates who are ready to be part of this transformation If you are ready, then the road to your career advancement begins at IBM.
We are seeking [Technical Support Associate] and are keen to invite you to join us at IBM for a professional discussion. You will come with (0-3) years of experience, good technical skills and fluency in English.

In this role you will be:

Involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across NA, EMEA & AP.
Handling inbound calls / emails / chats resolving technical issues for end users.
Proficient in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN.
Proficient in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting.

 Details for Interview at IBM Location: 


Date:   13th - 18th March 2017

Time: 11am- 2pm

Venue: IBM India Pvt. Ltd, APIIC Software Layout, Raheja IT Park, 3B Phase 2, Madhapur, Hyderabad, 500081



Contact Person: Padmaja
 

The dress code for the day is business formals or smart casuals.


Documents to carry with you: 


Please carry soft copies of the below documents on a USB drive (ensure education docs scanned have all borders visible).


1. Current company's offer or appraisal letter (whichever is the latest)
2. Experience Letters from two most recent employers.
3. Last three months pay slips (with passwords, if any)
4. Updated Resume
5. A Govt. ID proof
6. Copy of your highest education mark sheets (All years/ semesters)
7. Copy of your highest education (Degree Certificate / Convocation Certificate). 
On the day you visit us for the discussion, carry a print out of this e-mail along with an Original Govt. Approved Photo ID document (PAN Card/ Voters ID/ Driving License) for security purposes to enter the IBM premises (please be aware photocopies will not be accepted). Request you to carry an updated resume (hard copy) along with you. 

As we have no constraints to carrying a pen-drive onto the premises, we would request to refrain from carrying a laptop with you for security reasons. Your cooperation in this matter is much appreciated.


Do contact [me / SPOC (Email & Contact No.)] in case of any queries or questions. It will be a pleasure to assist.


PLEASE NOTE - WALK IN'S WILL NOT BE HELD ON DECLARED GOVT HOLIDAYS 


IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.


Salary:    Not Disclosed by Recruiter
Industry:  BPO / Call Centre / ITES
Functional Area:   ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category:   Voice
Role:       Associate/Senior Associate -(Technical)
  
Key skills: 

Technical Support,  Customer Support, Voice, Walk - In,Walk In, Fresher , freshers, csr, tsr,  international call center, international bpo,  voice process, Engineering graduate, engineering fresher, IT help desk,  Good Communication,  desktop support

Desired Candidate Profile

PG - Post Graduation Not Required